Shipping, Pickup, & Return Policy

ORDER PROCESSING

You have 24 hours after placing your order to submit your cancellation. After this time frame, we are unable to honor your request.
READY-TO-WEAR & SEASONAL COLLECTIONS

TAS Extensions releases curated Ready-to-Wear collections that may be limited or seasonal. Some styles may sell out quickly and may not restock immediately. Collections may rotate based on campaigns and seasonal drops.
ORDER CANCELLATIONS & CHANGES

Orders may be canceled or modified only if the order has not yet shipped or entered the
customization/preparation process. Once an order has begun processing, customization, or has been shipped, it is no longer eligible for cancellation.
REFUNDS & RETURNS

Due to the nature of hair products and hygiene standards, all sales are final after shipping.
• If an order has not shipped, clients may request a cancellation and refund.
• Once an order has been shipped, it is non-refundable.
• Refunds or replacements will only be considered if there is a verified issue with the order on our end.
SHIPPING SCHEDULE

Orders are shipped on Mondays, Wednesdays, and Saturdays. Tracking information will be sent once your order has shipped. • Express shipping orders must be placed before noon on shipping days.
• Tracking information will be provided once the order has shipped.
• TAS Extensions is not responsible for delays caused by the shipping carrier once packages leave our facility.
ADDRESS ACCURACY

Clients are responsible for entering the correct shipping address at checkout. TAS Extensions is not responsible for lost or delayed packages due to incorrect information provided
PICKUP POLICY

PICKUP SCHEDULE
Pickup is available on Tuesdays, Thursdays, and Fridays from 11:00 AM – 4:00 PM.

You will receive a “Ready for Pickup” notification via email once your order is prepared and available.

IMPORTANT PICKUP DETAILS

Orders must be picked up during scheduled pickup days and hours only
Please wait for your pickup confirmation email before arriving
Have your confirmation number ready at the time of pickup

LATE OR MISSED PICKUPS
If you are unable to pick up your order during the scheduled times, please contact us to reschedule. We are not responsible for missed pickups outside of designated hours.

Frequently asked questions

What is a full lace wig?

Full lace wigs are not only for hair-loss sufferers. ... Unlike a front lace wig, a full lace headpiece is created with a sheer lace base that covers the entire head. The lace is sewn into the top of the wig cap, and then individual hair strands are sewn into the lace.
What is the lace front wig?

A lace wig or a lace front wig is a special type of hairpiece or wig in which human hair or synthetic hair is tied by hand to a sheer lace base which goes over the scalp.
Which is better full lace or front lace?

Full Lace Wigs: Full lace wigs have a base that is made fully of lace unlike the lace front wig. This means full lace wigs are a bit more versatile than a lace front wig, because they can be worn in different hair styles. This puts full lace wigs at a higher price point than a lace front wig as well.
What is a glueless full lace wig?

What Are Glueless Full Lace Wigs. ... Our Glueless Full Lace Wig comes equipped with 1 comb placed on the top of the cap to anchor the unit and to prevent sliding, two side hair clips placed at each temple to prevent lace role back as well as an adjustable strap at the nape to help the wig fit perfectly!
What is a capless wig?

Wefts of hair are sewn onto the cap, which has a closed lace layer at the crown. The hair is cut and styled into a specific style and the crown is often teased or crimped so you cannot see down through to the cap. This type of cap often gives the hair volume at the crown. Some wigs are referred to as capless.
How long does lace front wigs last?

Human Hair Lace wigs generally last anywhere from 3-6 months depending on care and how often you wear it. Virgin hair lace wigs generally last from six months to one year, also depending on care and use. Wigsareus will provide you with a complementary set of care instructions with your wig purchase.
How do you remove lace wig glue?

To apply solvent or alcohol to the wig, use a q-tip, make-up applicator or small brush and rub along the front and back hairline. gently tug, rubbing more solvent at resistant areas. Keep doing this until you feel the grip of the wig lessening enough to pull free of the skin.
How do you wash a lace wig?

Taking care of your lace wig is important to keep it looking natural and lasting longer. Wash your wig only as needed or about every one to two weeks. Washing it too often may place excessive tension on the hair and lace, causing damage to the wig.Before washing your wig, you will need: wide tooth comb or detangling brush, Styrofoam head, T push pins (to secure the wig onto the Styrofoam head), empty spray bottle, shampoo, conditioner and towel.1)Remove the wig from your head and apply wig adhesive remover onto any adhesive residue left on the lace. Use a soft bristle brush (i.e.   toothbrush) to lift the glue or tape residue from the lace.2)Before you wash your lace wig dampen the hair by spraying leave-in conditioner or wig detangler onto the hair. This softens the hair and prevents unnecessary tension and pulling on the hair when combing.3)Use a wide tooth comb or detangling brush to remove any tangles or knots. Comb through the hair, starting at the ends first and then work your up to the base (root). Be sure to start at the ends of the hair. Combing your hair starting at the top may cause the hair to shed, break or tangle due to excess pulling.4)Place your lace wig on a Styrofoam head.  Use T pins to hold it in place.5)Sit the Styrofoam head in the sink and saturate it with lukewarm water.  Pour a little shampoo and warm water into a spray bottle. Spray the shampoo onto the hair.  Use your fingers or wide tooth comb to work the shampoo through the hair.  Remember to start at the ends of the hair. Do not rub the shampoo into the hair as it may cause tangling.  It is recommended to use a sulfate-free shampoo. Sulfate-free hair products retain hair moisture and help prevent the hair from becoming dry.6)Place the Styrofoam head under a gentle stream of lukewarm water and rinse out the shampoo.7)Add sulfate-free conditioner and water in a spray bottle and saturate the hair.  Use a comb to work the conditioner through the hair.  Leave conditioner on for about 10 minutes and then rinse. Squeeze water out of the hair.8) Remove the wig from the Styrofoam head and place it on a soft towel. Fold the towel over the hair and blot or pat it to remove excess water.  Unfold the towel and allow the hair to air dry on towel. If the towel is very damp, then place the hair on another one.Allowing the hair to air dry on the towel will help preserve the shape.  Do not use a hair dryer or any other heat source to make the hair dry quicker as it may damage the wig.  Once the hair is completely dry you may use a flat or curling iron to curl the hair.If you decide to roller set your hair, after you rinse out the conditioner, leave the hair on the Styrofoam head. Roll the hair while it is still damp and allow it to completely air dry.9) Use Knot Sealer to help prevent unnecessary hair shedding. Once the hair is completely dry, turn the wig inside out and spray Knot Sealer throughout the cap. Wait approximately 10 minutes for it to dry and spry another coat of Knot Sealer. Once dry, put the wig on your head and style as usual.